Terms of Service

Last updated: June 2026

By accessing or purchasing from Lumé (by-lume.myshopify.com), you agree to be bound by the following terms and conditions.

General

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the site following any changes constitutes your acceptance of the new terms.

Products

All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes and may vary slightly from the actual product.

Pricing & Payment

All prices are listed in USD and are subject to change without notice. We accept payment via Shopify Payments, credit/debit cards, Apple Pay, Google Pay, and Shop Pay. Payment must be received in full before orders are processed.

Order Cancellation

Orders may be cancelled within 24 hours of placement. After 24 hours, your order may have already been processed and shipped. Please contact us immediately at support@by-lume.com if you need to cancel.

Shipping & Delivery

Estimated delivery times are provided as a guide only. Lumé is not responsible for delays caused by customs, postal services, or circumstances beyond our control. Please refer to our Shipping Policy for full details.

Returns & Refunds

Please refer to our Return & Refund Policy for full details on returns and refunds.

Limitation of Liability

Lumé shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.

Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Lumé and may not be reproduced without written permission.