Privacy Policy

Privacy Policy

Last updated: June 2026

At Lumé, we are committed to protecting your personal information and your right to privacy.

Information We Collect

When you place an order or create an account, we collect:

  • Name, email address, and phone number
  • Billing and shipping address
  • Payment information (processed securely via Shopify Payments)
  • Order history and browsing behavior on our site

How We Use Your Information

  • To process and fulfill your orders
  • To send order confirmations and shipping updates
  • To respond to your customer service inquiries
  • To send marketing emails (only if you opt in)
  • To improve our website and product offerings

Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third-party service providers who assist us in operating our website and fulfilling orders (e.g., Shopify, Zendrop, shipping carriers). These parties are obligated to keep your information confidential.

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies, though this may affect some site functionality.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Your Rights

You have the right to access, correct, or delete your personal data at any time. To make a request, contact us at support@by-lume.com.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@by-lume.com.